This job is archived. close

Company Description

About Fair Trade USA: Fair Trade USA, a four-time winner of Fast Company Magazine's Social Capitalist award, promotes sustainable development and corporate social responsibility. We are an entrepreneurial, non-profit organization and the leading independent third-party certifier of Fair Trade products in the U.S. Our unique market-based model for sustainability links millions of farming families in the developing world to almost 800 leading US companies through more direct, equitable trading partnerships. Fair Trade allows farming families to improve their living standards and cultivate hope for the future while protecting the environment. At the same time, we strengthen global supply chains and make sustainability a driver of profitability for the business community. Since 1999, Fair Trade USA has generated over $400 million in additional income to hardworking farmers and farm workers around the world.

Fair Trade USA is a fast-paced, dynamic environment driven by a passion for doing good in the world. We seek bright, talented changemakers who are passionate about our mission. We are social entrepreneurs, flexible and adaptive to change. We value integrity, innovation, idealism and impact.

Job Description

Please note that our main office is in Oakland, CA but we are open to remote.

This position is responsible for increasing our positive impact on farmers, workers and fishermen across the globe by supporting retailers and food service channels in growing their assortment and sales of Fair Trade Certified™ products and helping them educate and celebrate those items with their customers and consumers. We are looking for an experienced team member to work with FTUSA’s current partners to grow their certified private brand and national brand items and coordinate communication strategies to celebrate their commitments with their shoppers.

Day-to-day, that means you will be (a) managing ongoing relationships with retailers and food service providers/ operators; (b) cultivating new relationships, educating on the importance of Fair Trade, and figuring out how to make Fair Trade work for their business; (c) enrolling private brand manufacturers and supporting the development of tools that help them sell their Fair Trade products; (d) project managing internally across FTUSA departments to ensure consistent strategy

Specific responsibilities include:

Partner Acquisition:

  • Work with FTUSA Retail team and peers to refine, implement and measure strategies to support retailers, food service operators/ distributors, brands and private brand manufacturers.
  • Develop and manage new relationships with top retailers and food service operators/ distributors. Drive the sales process from prospecting to close, which will include cold calling and making formal presentations.
  • Communicate the business, social and environmental advantages of Fair Trade certification to various levels of prospective partners in a way that it is understood, valued and demonstrated.

Account Management:

  • Support existing FTUSA retailers, food service operators/ distributors, brands and private brand manufacturers on all day to day business needs, helping them to achieve their Fair Trade expansion goals and promote their Fair Trade Certified offerings.
  • Work across the FTUSA organization to help ensure all teams are informed and enrolled in the retail and food service strategy and understand their individual contributions.

Brand Building:

  • Participate in industry conferences, tradeshows and meetings as representative of Fair Trade USA.
  • Work with the FTUSA marketing team and our partners on promotions and tools to maximize customer purchase and awareness.
  • Seeks out opportunities for new industry partnerships in order to build the Fair Trade brand.

Strategy Development, Implementation and Measurement:

  • Supports the development, refinement, implementation and measurement of retail and food service strategy
  • Supports collection and composition of the business case of Fair Trade with internal teams, syndicated data providers and FTUSA partners



  • Bachelor’s degree
  • Minimum 4+ years of experience in retail, food service or consumer brands working in corporate level sales, new business development, marketing, account management, private brands or consulting.
  • Strong project management skills. Ability to manage multiple projects at one time and collaborate with your peers to achieve deliverables.
  • Demonstrated selling success with complex programs and long-selling cycles. Knowledge in developing market acquisition strategy and implementation.
  • Excellent customer service skills and ability to move at the speed of business. Strong verbal and written communication skills - excellent at following up on leads.
  • Comfortable interacting with everyone from Fortune 100 (can access the C suite) to smaller businesses, brands and retailers. Strong public speaking skills.
  • Comprehension of sustainable, economic, and social development programs and approaches. You believe deeply that most current approaches to the planet and its people do not work, and you want to make things better.
  • Entrepreneurial spirit. Takes initiative to problem-solve and provide innovative ideas and program improvements.
  • Confident individual contributor but excels at collaboration and working as a team player with your peers, and external constituents to deliver the best results.
  • Proficient in basic computer skills, including Microsoft Office and Salesforce.
  • Wiling to travel frequently to meet with partners, attend trade shows or industry events.
  • Finally, you love the idea of bridging business strategy with sustainable development focused on the people and the planet.  You'll have one of the most rewarding jobs on the planet - we're impactful, we're entrepreneurial, and we're fun!

To Apply: Please submit your resume and cover letter to Abby Ayers, Senior Business Development Manager, Retail.

Apply offsite icon